What You'll Be Doing:
Answer inbound calls and make outbound calls to collect payment from customers, negotiate payment plans, obtain proper approvals for selected payment solution
Work with customers to determine reason(s) for non-payment of invoices for new cases; follow up on disputes that have already been researched and collect outstanding balance if applicable
Take appropriate action on accounts such as credit holds, placement with collections, holding orders, etc.
Collaborate with sales teams across the United States and Canada to review order release and customer master files; release orders as appropriate and set a limit to order releases based on research and analysis
What We're Looking For:
Typically requires a 2-year degree and 3–5 years of experience or High school graduate with equivalent related experience
Strong negotiating abilities
Excellent verbal and written communication; fluent in English
Ability to work independently with little or no guidance
Ability to build and maintain effective business relationships with clients
Demonstrated experience and proficiency with Microsoft Excel
Even Better if You Have:
Experience with Oracle or other ERP systems
What's In It For You:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
30 days of Christmas bonus
40% vacation premium
10 vacation days
Growth Opportunities, and more!
Apply Today!Location:MX-JAL-Zapopan, Mexico (Office)Time Type:Full timeJob Category:Accounting/Finance
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